What electrical services do Harrington & Vale Electrical Services provide for homes and local businesses?

We handle a practical range of electrical work, including installations, repairs, fault finding, and planned maintenance. That can cover lighting, sockets, consumer units, wiring, and general electrical upgrades across domestic and local commercial properties.

What is usually included when you book an electrical visit from Harrington & Vale Electrical Services?

A typical visit includes an assessment of the issue, the agreed electrical work, and any basic checks needed to make sure the area is left safe and tidy. If the job is more involved, we can also explain the scope clearly so you know what parts of the system are being worked on and what has been completed.

How do Harrington & Vale Electrical Services usually price electrical work, and can I get a quote before booking?

Pricing is typically based on the time needed, the materials involved, and how straightforward the job is. For most local work, Harrington & Vale Electrical Services can usually provide a quote after a brief description of the issue, and some jobs may need a quick visit to confirm the details before giving a firm price.

What can affect the final cost of an electrical job?

The final cost can change depending on access, the amount of wiring or fittings needed, and whether the work is an emergency or outside normal hours. If the job in a studio, office, or similar space involves extra preparation around desks, broadcast equipment, or production areas, that can also add time and affect the quote.

How can I get in touch with Harrington & Vale Electrical Services, and what details should I include?

You can contact the team by phone or through the website contact form, and it helps to include a brief description of the issue, your location, and the best time to call back. If your enquiry relates to a news studio, broadcast desk, or morning production schedule, mentioning that upfront can help the team direct it to the right person more quickly.

Privacy Policy for Harrington & Vale Electrical Services Ltd

1. Introduction and company information

This Privacy Policy explains how Harrington & Vale Electrical Services Ltd collects, uses, stores, shares, and protects personal data when you contact us, request our services, use our website or other communication channels, or otherwise interact with us.

Data controller: Harrington & Vale Electrical Services Ltd

Trading address: Harrington & Vale Electrical Services, 24 Chapel Street, Salford, Manchester M3 7WQ, United Kingdom

Email: [email protected]

Phone: +44 161 924 7583

This Privacy Policy applies to personal data processed in connection with our electrical services, including domestic and commercial enquiries, quotations, site visits, installations, maintenance, repairs, emergency callouts, invoicing, and related customer support.

2. Data collection and processing

We may collect and process the following categories of personal data:

Identity data: name, title, and where relevant business name.
Contact data: address, email address, telephone number, and any preferred contact details.
Enquiry and service data: details of your request, property information, work required, service history, quotations, and correspondence.
Billing and payment data: invoice details, payment status, and limited payment-related information necessary to manage transactions.
Technical data: IP address, browser type, device information, and website usage data where our website or digital services are used.
Operational data: appointment records, site access arrangements, safety notes, and job completion information.
Communication data: emails, phone calls, messages, and any feedback or complaints.

We usually collect data directly from you when you contact us, request a quotation, book a service, enter into a contract with us, or communicate with us by email, phone, or through our website. We may also receive data from third parties such as property managers, contractors, suppliers, or payment providers where necessary for service delivery.

We process personal data only to the extent necessary and in a manner that is lawful, fair, and transparent.

3. Purpose of data processing

We use personal data for the following purposes:

to respond to enquiries and provide quotations;
to arrange and deliver electrical services;
to manage appointments, access arrangements, and site visits;
to communicate with you about services, works, changes, or follow-up matters;
to issue invoices, process payments, and manage accounts;
to maintain service records, warranties, and customer history;
to comply with legal, regulatory, tax, accounting, insurance, and safety obligations;
to protect our business, staff, customers, and property;
to handle complaints, disputes, and claims;
to improve our services, administration, and customer experience;
to operate and secure our website, systems, and communications.

4. Legal basis for processing

We process personal data under one or more of the following legal bases:

Contract: where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.
Legal obligation: where we must process data to comply with applicable laws and regulations.
Legitimate interests: where processing is necessary for our legitimate business interests, such as providing and improving services, managing customer relationships, protecting our business, and maintaining records, provided these interests are not overridden by your rights and freedoms.
Consent: where we rely on your consent for certain processing activities, such as optional marketing communications or specific website features where applicable.

Where we rely on legitimate interests, we consider the necessity of the processing and balance our interests against your rights.

5. Data sharing and third parties

We may share personal data with trusted third parties where necessary for the purposes described in this Privacy Policy. These may include:

payment service providers and banks;
accountants, auditors, legal advisers, insurers, and professional advisers;
IT, hosting, cloud storage, email, communication, and cybersecurity service providers;
subcontractors, electricians, engineers, and other service partners involved in delivering works;
materials suppliers and manufacturers where required for ordering, delivery, or warranty support;
regulatory, law enforcement, tax, and government authorities where required by law;
debt recovery or dispute resolution professionals where necessary;
website analytics or functionality providers, if used.

We require third parties to handle personal data securely and in accordance with applicable data protection requirements. We do not sell your personal data.

6. Data transfer to third countries

Where personal data is transferred outside the United Kingdom, we will take appropriate steps to ensure that it is protected to a standard that is substantially equivalent to that required under applicable privacy laws. This may include the use of approved contractual safeguards, transfer mechanisms, and security measures.

Some of our service providers may store or access data in countries outside the United Kingdom. In such cases, we will assess the transfer and apply suitable safeguards where required.

7. Storage duration

We retain personal data only for as long as necessary for the purposes for which it was collected, including satisfying legal, accounting, tax, insurance, and record-keeping requirements.

Customer and service records: retained for the duration of our relationship and for a reasonable period afterwards.
Financial and tax records: retained for the period required by applicable law.
Complaints, disputes, and claims: retained for as long as needed to resolve the matter and manage any legal obligation or defence.
Marketing data: retained until you withdraw consent or object, where applicable.

When personal data is no longer required, we will delete, anonymise, or securely archive it in accordance with our retention practices.

8. User rights

Depending on the applicable law and the circumstances of the processing, you may have the following rights in relation to your personal data:

Access: to request confirmation of whether we process your data and to receive a copy of it.
Rectification: to request correction of inaccurate or incomplete data.
Erasure: to request deletion of your data where there is no lawful reason for us to continue processing it.
Restriction: to request that we limit the processing of your data in certain circumstances.
Data portability: to request transfer of data you have provided to us, where applicable and technically feasible.
Objection: to object to processing based on legitimate interests or to direct marketing.

We may need to verify your identity before responding to a request. In some cases, we may not be able to comply fully where the law permits or requires us to retain the data.

9. Withdrawal of consent

Where we rely on your consent to process personal data, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of any processing carried out before consent was withdrawn.

You can withdraw consent by contacting us using the details below. If you withdraw consent, we may no longer be able to provide certain optional services or communications that depend on that consent.

10. Right to complain

If you are concerned about how we handle your personal data, please contact us first so we can try to resolve your concern.

You may also have the right to lodge a complaint with the relevant data protection authority in the United Kingdom if you believe your data protection rights have been infringed.

11. Data security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures may include access controls, password protection, secure storage, staff confidentiality obligations, and reasonable cybersecurity practices.

While we take reasonable steps to protect your data, no method of transmission or storage is completely secure. We cannot guarantee absolute security, but we work to reduce risk and respond appropriately to suspected incidents.

12. Contact information

If you have any questions about this Privacy Policy or our processing of your personal data, please contact:

Harrington & Vale Electrical Services Ltd
Harrington & Vale Electrical Services, 24 Chapel Street, Salford, Manchester M3 7WQ, United Kingdom
Email: [email protected]
Phone: +44 161 924 7583

13. Changes to privacy policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, operational practices, or security standards. Any updated version will be effective when published unless stated otherwise.

We encourage you to review this Privacy Policy periodically to stay informed about how Harrington & Vale Electrical Services Ltd processes personal data.

7/21/2026 Home